Operations Dashboard

Service quality, SLA compliance, and operational metrics

Metrics

+2.1%
SLA Compliance
0%
Overall service level achievement
Target: 99.0%
Avg Availability
0%
Actual vs SLA target
+0.3
Customer Satisfaction
0/5
Average satisfaction score
-15
Open Incidents
23
15 fewer than last week

operationsTable

5 records

select Service Type Availability SLA Target Response Time Status actions
- Customer Portal Web Service 99.8% 99.5% 150ms ✓ Compliant -
- Order API REST API 99.9% 99.9% 85ms ✓ Compliant -
- Payment Gateway Integration 98.2% 99.0% 320ms ⚠ At Risk -
- Inventory Service Microservice 99.5% 99.0% 95ms ✓ Compliant -
- Auth Service Core Service 99.95% 99.9% 45ms ✓ Compliant -